REFUND & EXCHANGE POLICY

Returns & Exchange Policy

All sales are final.

Exchanges

Exchanges are accepted only if:

  • The item arrives damaged
  • The wrong size is sent
  • The wrong item or color is sent

To qualify:

  • Request within 5 days of delivery
  • Item must be unused and in original condition

How to Request

Contact us with your order number and clear photos:
Instagram: @envyclothingae
TikTok: envyclothing.ae

Our team will guide you with the next steps.

Returns

Returns are only accepted if:

  • Your order has not shipped within 8–10 weeks, or
  • Your order has not been delivered within 12 weeks

Refunds

Approved refunds are processed within 5–7 business days.